Welcome to Tenet! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data. By using Tenet services, you agree to the practices described in this policy.
We may collect the following types of information:
2.1. Account Information: When you sign up for our SaaS services, we may collect personal information, such as your name, email address, and other account-related details.
2.2. Usage Information: We collect data about how you use our SaaS software, including logs, feature usage, and performance metrics.
2.3. Customer Data: Our SaaS service may process and store data that you or your organization input into our platform. This data is owned and controlled by you.
2.4. Cookies and Tracking Technologies: We use cookies and other tracking technologies to gather information about your interactions with our website and SaaS software.
We may use your information for the following purposes:
3.1. Providing Services: To deliver and improve our SaaS services, maintain your account, and address technical issues.
3.2. Customer Support: To respond to your inquiries, provide customer support, and assist with troubleshooting.
3.3. Improvement and Customization: To analyze and enhance our SaaS software, tailor your user experience, and provide personalized recommendations.
3.4. Data Processing: To process customer data as instructed by you, the data owner, within the framework of our service agreement.
We take data security seriously and implement reasonable measures to protect your personal information and customer data. However, no method of data transmission or storage can be 100% secure.
We may share your information with:
5.1. Service Providers: We may engage third-party service providers to help us operate, maintain, and improve Tenet.
5.2. Legal Compliance: We may disclose information when required by law, regulation, or to protect our rights, privacy, safety, or property.
Customer data processed through our SaaS services is owned and controlled by you, the customer. We will not access or use your customer data for any purpose without your explicit authorization.
You can:
7.1. Access and Correct Your Information: You can review and update your account information through your account settings.
7.2. Opt-Out: You may opt out of receiving promotional emails from us.
Our SaaS services are not intended for children under the age of 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us, and we will delete the information.
We may update this Privacy Policy periodically. We will notify you of significant changes through our website or by email.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@tenet.io.
By using the Tenet services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.